FREQUENTLY ASKED QUESTIONS
ONLINE ORDERS & PROMOTIONS
Email us as soon as you can at orders@patchworkpet.com. If the order hasn’t been shipped yet, we can help change your order accordingly.
We offer free shipping for orders over $35 within the US. Order must meet the minimum of $35 after ALL discounts have been applied.
WHOLESALE INQUIRIES
On the navagation menu of the website, click Wholesale and fill out the form and our team will go through and approve you once everything is cleared.
Typically, it can take up to 2-3 days to review your application. We receive many applications throughout the day, and we process each application in the order in which they are received. If there is any additional information needed one of our sales reps will contact, you to obtain it.
Yes, every wholesale applicant will receive a response within 72 hours regarding the status of their application.
Minimum is $150 to be eligible for free shipping as a wholesale customer